Shipping Information

Please note there may be some delays to delivery times due to the worldwide Covid outbreak. Majority of the styles are shipped from our headquarters in Sydney.

However some styles may come from our partners in Japan, USA, London and China. You may receive multiple shipping updates on certain orders. Please read product description for shipping information on each style.

Thank you for your understanding. 

Shipping Status

We try our best to send out our packages on time every day! That means all orders received before 12pm local Sydney time on a business day will be shipped out the same day! Otherwise, your order will be shipped the next business day. Please take care to fill out your full name at checkout, including first and last name to prevent any postal delays.

Please note that sometimes during high-volume or sale periods, there may be some delay in having your order shipped out. 

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Delivery Time

Once package has left our warehouse we have very little control over it. Pelase note that delivery times listed above are only estimations. Chic Society is not responsible for any delays caused by the carrier, especially during high-volume periods. Chic Society cannot guarantee a delivery date.

Chic Society is not liable for missing parcels due to errors on the customer or carrier's part. 

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Taxes & Duties

Please note taxes and duties may be charged for international orders.

All applicable customs and import duties fees, taxes and any other charges are the responsibilities of the customer, even if you refuse the shipment upon delivery. If your order does require these additional charges, they must be paid by you in order for your package to clear customs. 

Custom authorities require by law that we state the value of your order directly on the package. Custom agents have the right to release or deny any release of your package and in rare cases, they may also delay or reject delivery. 

If you refuse to pay any additional fees, your package will be sent back to us and refund will not be available.