Shipping Information

We try our best to send out our packages on time every day! That means all orders received before 12pm local Sydney time on a business day will be shipped out the same day! Otherwise, your order will be shipped the next business day. Please take care to fill out your full name at checkout, including first and last name to prevent any postal delays.

​

Please note that sometimes during high-volume or sale periods, there may be some delay in having your order shipped out. 

Once package has left our warehouse we have very little control over it. Pelase note that delivery times listed above are only estimations. Chic Society is not responsible for any delays caused by the carrier, especially during high-volume periods. Chic Society cannot guarantee a delivery date.

Chic Society is not liable for missing parcels due to errors on the customer or carrier's part. 

Please note taxes and duties may be charged for international orders.

​

All applicable customs and import duties fees, taxes and any other charges are the responsibilities of the customer, even if you refuse the shipment upon delivery. If your order does require these additional charges, they must be paid by you in order for your package to clear customs. 

​

Custom authorities require by law that we state the value of your order directly on the package. Custom agents have the right to release or deny any release of your package and in rare cases, they may also delay or reject delivery. 

​

If you refuse to pay any additional fees, your package will be sent back to us and refund will not be available.